We want you to be completely satisfied with your purchase. If you find that you need to return an item, please review the complete details of our return policy below to determine if any special return conditions apply.
Items may be returned within 30 days of the ship date for a refund. While most items are returnable, they are subject to the following guidelines:
Defective or Misshipped Items
You will receive a refund for the item(s). For all other items, shipping and handling costs cannot be refunded. (Note: Return shipping cost refunds are calculated using the lowest cost shipping method. Items returned via expedited shipping methods will only be refunded an amount equal to the lowest cost shipping method).
Since 100% of your products are original from the manufacturers, they will not have any crack or scratch on the surface of the albums. If you receive damaged products, we will NOT offer refund or replacement products to you.
Proper Conditions for Return and Credit
Merchandise must be in new condition with its original packing.
For your protection, please send your return prepaid via a shipping service that can be tracked, such as UPS. Please be sure to keep your receipt. We cannot guarantee refunds for returns sent via a non-trackable method.
Credits are processed upon confirmation of the return. Please allow up to two billing cycles for the return credit to appear on your credit card statement.